Terms and Conditions
1. General
Information
Company Name: Visure Digital
Ltd.
Registered Address:
John Aird Court, W2 1UU
Contact for Legal Matters: Dr.
Ahmed Alkhafaji
2. Service
Description
Service Name: AlignConverse
Description: AlignConverse is a
healthcare software solution meticulously designed to streamline and enhance
administrative, treatment, and marketing workflows for healthcare providers.
This sophisticated software automates a myriad of tasks including, but not
limited to, scheduling, communication, task creation, and financing options,
ensuring that no steps in patient treatment processes are overlooked or
forgotten. The software achieves this by integrating various SaaS tools through
robust APIs and the versatile Zapier platform to deliver a seamless and
user-friendly experience.
AlignConverse is specifically
tailored to handle the complexities and nuances of healthcare workflows. For
instance, in dental practices, the software can manage intricate processes such
as aligner treatments, which involve numerous steps over several months. By
automating these steps and ensuring timely communication and task assignments, AlignConverse helps practices improve efficiency, reduce
errors, and enhance patient outcomes. The software is designed with an
intuitive interface that requires minimal input from users, allowing even
non-technical staff to operate it with ease. Furthermore, the software's
flexibility allows it to be customized for various medical fields, making it a
versatile tool for healthcare providers.
Target Users: Healthcare Providers, including but not
limited to, dental practices, general medical practices, hospitals, and
specialized clinics.
3. User Account
User Registration:
- To create an account, users must provide accurate and
complete information, including their email address, full name, and physical
address. Users are responsible for maintaining the accuracy of this information
and must promptly update their account details if there are any changes.
Failure to provide accurate information may result in the suspension or
termination of the user's account.
- Users must be over 18 years old and must be B2B customers.
This service is not intended for individual consumers or persons under the age
of 18.
User Responsibilities:
- Users are responsible for maintaining the confidentiality
of their account information, including their password, and for all activities
that occur under their account. Users must notify Visure
Digital Ltd. immediately of any unauthorized use of their account or any other
breach of security. Visure Digital Ltd. will not be
liable for any loss or damage arising from the user's failure to comply with
these responsibilities.
- Users must use the software in compliance with all
applicable laws, regulations, and industry standards. This includes obtaining
any necessary consents or authorizations for the use of patient data and
ensuring that their use of the software does not violate any laws or infringe
on the rights of others.
- Users must not use the software in a way that could harm
the software's functionality, other users, or Visure
Digital Ltd. This includes, but is not limited to, activities such as
introducing viruses, overloading the system, or engaging in activities that
could disrupt or impair the software's operation.
Prohibited Behaviors:
- Users must not engage in illegal activities, fraud, or any
behavior that violates laws and regulations. This
includes, but is not limited to, activities such as hacking, phishing, or
distributing malware.
- Users must not upload or distribute any viruses, worms, or
any software intended to damage or alter a computer system or data. This
includes using the software to transmit any harmful or disruptive content.
- Users must not attempt to gain unauthorized access to the
software or its related systems or networks. This includes attempting to bypass
security measures or exploit vulnerabilities in the software.
- Users must not use the software to harass, abuse, or harm
another person or entity. This includes using the software to send unsolicited
messages, spam, or engage in any form of harassment.
- Users must not impersonate any person or entity or falsely
state or otherwise misrepresent their affiliation with a person or entity. This
includes creating fake accounts or providing false information during
registration.
4. Payment and Fees
Pricing Model: Subscription-based
Payment Methods: Stripe Payment, as detailed on the website
Billing and Payment:
- Users agree to pay all applicable fees associated with
their subscription to the software. Fees are billed in advance on a monthly or
annual basis, depending on the chosen subscription plan. Users authorize Visure Digital Ltd. to charge their chosen payment method
for the subscription fees. If a payment method is declined or otherwise fails, Visure Digital Ltd. may suspend or terminate the user's
access to the software.
- In the event of non-payment, Visure
Digital Ltd. reserves the right to suspend or terminate the user's access to
the software. Users are responsible for ensuring that their payment information
is up to date and that there are sufficient funds available to cover the
subscription fees.
Refund Policy: No refunds are offered. Users are encouraged
to review the terms of their subscription and ensure that the software meets
their needs before committing to a subscription.
5. Service Usage
License Grant: Users receive a non-exclusive,
non-transferable license to use AlignConverse. This
license is granted for the duration of the user's subscription and is subject
to compliance with these terms and conditions.
Acceptable Use:
- Users must not misuse the software in any manner that
could harm the software's functionality or other users. This includes, but is
not limited to, activities such as reverse engineering, decompiling, or
disassembling the software.
- Prohibited activities include, but are not limited to,
illegal activities, fraud, and any actions that violate these terms and
conditions. Users must not use the software for any purpose that is illegal or
prohibited by these terms and conditions.
- Users must not reverse engineer, decompile, or disassemble
the software. This includes attempting to discover the source code or
underlying algorithms of the software.
- Users must not use the software for any purpose that is
illegal or prohibited by these terms and conditions. This includes using the
software to transmit any harmful or disruptive content, such as viruses, worms,
or malware.
Modifications to the Service:
- Visure Digital Ltd. reserves the
right to modify, suspend, or discontinue the software at any time with or
without notice to users. This includes making changes to the features,
functionality, or availability of the software.
- Visure Digital Ltd. is not
liable to users or any third party for any modification, suspension, or
discontinuation of the software. Users agree that their use of the software is
at their own risk and that Visure Digital Ltd. is not
responsible for any loss or damage resulting from the modification, suspension,
or discontinuation of the software.
6. Data Protection
Data Collection:
- Visure Digital Ltd. collects
personal data from users as described in the privacy policy. This includes, but
is not limited to, names, email addresses, and usage data. Users are encouraged
to review the privacy policy to understand what data is collected and how it is
used.
Data Usage and Protection:
- Visure Digital Ltd. uses
personal data to provide and improve the software, to communicate with users,
and to comply with legal obligations. Personal data is protected using
appropriate technical and organizational measures to ensure its security. This
includes measures such as encryption, access controls, and regular security
audits.
- Users are responsible for ensuring that their use of the
software complies with applicable data protection laws and regulations. This
includes obtaining any necessary consents or authorizations for the use of
patient data and ensuring that personal data is handled in a secure and
compliant manner.
Third-Party Services:
- User data may be shared with third-party services such as
Zapier, Airtable, Softr, Brevo, and BulkSMS to ensure the
software functions properly. Visure Digital Ltd.
ensures that third-party service providers are bound by appropriate
confidentiality and data protection obligations. Users are encouraged to review
the privacy policies of these third-party services to understand how their data
is handled.
7. Termination
Termination Policy:
- User accounts can be terminated anytime, effective at the
end of the paid month or year (for annual billing). Users may terminate their
subscription by contacting Visure Digital Ltd. and
requesting account termination.
- Visure Digital Ltd. reserves the
right to terminate or suspend a user's account immediately, without prior
notice or liability, for any reason, including if the user breaches these terms
and conditions. This includes, but is not limited to, activities such as non-payment,
violating the acceptable use policy, or engaging in illegal activities.
Effects of Termination:
- Upon termination, the user's right to use the software
will immediately cease. All provisions of these terms which by their nature
should survive termination shall survive termination, including ownership
provisions, warranty disclaimers, indemnity, and limitations of liability.
- Visure Digital Ltd. is not
liable for any loss or damage resulting from the termination of a user's
account. Users are responsible for ensuring that they have backed up any
important data before terminating their account.
8. Limitation of
Liability
Liability:
- To the maximum extent permitted by applicable law, in no
event shall Visure Digital Ltd., its affiliates,
directors, employees, agents, suppliers, or licensors be liable for any
indirect, incidental, special, consequential, or punitive damages, including
without limitation, loss of profits, data, use, goodwill, or other intangible
losses, resulting from (i) users' access to or use of
or inability to access or use the software; (ii) any conduct or content of any
third party on the software; (iii) any content obtained from the software; and
(iv) unauthorized access, use, or alteration of users' transmissions or
content, whether based on warranty, contract, tort (including negligence), or
any other legal theory, whether or not Visure Digital
Ltd. has been informed of the possibility of such damage, and even if a remedy
set forth herein is found to have failed of its essential purpose.
- Visure Digital Ltd.'s total
liability for all claims related to the software shall not exceed the amount
paid by the user to Visure Digital Ltd. for the
software in the twelve (12) months preceding the claim. This limitation of
liability applies to all claims of liability, whether in contract, warranty,
tort, or any other legal theory, and whether or not Visure Digital Ltd. has been informed of the possibility of
such damage.
Indemnification:
- Users agree to indemnify, defend, and hold harmless Visure Digital Ltd., its affiliates, directors, employees,
agents, suppliers, and licensors from and against any and all claims,
liabilities, damages, losses, costs, expenses, fees (including reasonable
attorneys' fees), arising from or related to (i)
users' use or misuse of the software; (ii) users' violation of these terms and
conditions; (iii) users' violation of any rights of a third party; and (iv) any
content users submit to or through the software.
9. Dispute Resolution
Governing Law:
- These terms and conditions are governed by and construed
in accordance with the laws of the United Kingdom. Users agree that any legal
action or proceeding relating to these terms and conditions or the use of the
software will be brought exclusively in the courts of the United Kingdom,
located in London.
Dispute Resolution:
- Any disputes arising out of or relating to these terms and
conditions or the use of the software will be resolved
through binding arbitration in accordance with the rules of the London Court of
International Arbitration. The arbitration will take place in London, United
Kingdom, and will be conducted in English. Each party will bear its own costs
and expenses of arbitration, and the arbitrator's fees and expenses will be
divided equally between the parties.
- Users agree to resolve disputes with Visure
Digital Ltd. on an individual basis, and users waive any right to participate
in a class action or representative lawsuit. This class action waiver is an
essential part of the agreement between the user and Visure
Digital Ltd. and is non-severable.
Injunctive Relief:
- Notwithstanding the foregoing, Visure
Digital Ltd. reserves the right to seek injunctive or other equitable relief in
any court of competent jurisdiction to prevent or enjoin misuse of the software
or infringement of Visure Digital Ltd.'s intellectual
property rights.
10. Miscellaneous
Modifications:
- Visure Digital Ltd. reserves the
right to modify these terms and conditions at any time. Users will be notified
of any changes via email. Continued use of the software after the effective
date of any modifications to these terms and conditions constitutes acceptance
of those modifications. Users are encouraged to review these terms and
conditions periodically to stay informed about any changes.
Entire Agreement:
- These terms and conditions constitute the entire agreement
between users and Visure Digital Ltd. regarding the
use of the software and supersede any prior agreements between users and Visure Digital Ltd. Any additional or different terms or
conditions proposed by users are expressly rejected by Visure
Digital Ltd. and are not applicable or binding unless agreed to in writing by Visure Digital Ltd.
Severability:
- If any provision of these terms and conditions is found to
be invalid or unenforceable, the remaining provisions will continue to be valid
and enforceable. The invalid or unenforceable provision will be deemed modified
to the extent necessary to make it valid and enforceable, and the rights and
obligations of the parties will be construed and enforced accordingly,
preserving to the fullest permissible extent the intent and agreements set
forth in these terms and conditions.
Waiver:
- The failure of Visure Digital
Ltd. to enforce any right or provision of these terms and conditions will not
be deemed a waiver of such right or provision. Any waiver of any provision of
these terms and conditions will be effective only if in writing and signed by
an authorized representative of Visure Digital Ltd.
Assignment:
- Users may not assign their rights or obligations under
these terms and conditions without the prior written consent of Visure Digital Ltd. Visure
Digital Ltd. may assign its rights or obligations under these terms and
conditions at any time without notice to users. Any assignment in violation of
this provision will be null and void.
Notices:
- All notices or other communications required or permitted
to be given under these terms and conditions will be in writing and delivered
to Visure Digital Ltd. at its registered address or
to users at their email addresses. Notices will be deemed to have been duly
given (i) when received, if personally delivered;
(ii) when receipt is electronically confirmed, if transmitted by facsimile or
email; (iii) the day after it is sent, if sent for next day delivery by
recognized overnight delivery service; and (iv) upon receipt, if sent by
certified or registered mail, return receipt requested.
Force Majeure:
- Visure Digital Ltd. will not be
liable for any failure to perform its obligations under these terms and
conditions due to events beyond its reasonable control, including, but not
limited to, acts of God, war, terrorism, riots, embargoes, acts of civil or
military authorities, fire, floods, accidents, strikes, or shortages of
transportation facilities, fuel, energy, labor, or
materials. In the event of such a force majeure event, Visure
Digital Ltd.'s obligations under these terms and conditions will be suspended
for the duration of the event, and Visure Digital
Ltd. will use reasonable efforts to mitigate the effects of the force majeure
event.
Feedback:
- Users may provide feedback, suggestions, and ideas about
the software to Visure Digital Ltd. Users agree that
all feedback, suggestions, and ideas provided by users are non-confidential and
become the sole property of Visure Digital Ltd. Users
assign all rights in and to feedback, suggestions, and ideas to Visure Digital Ltd. and agree to execute any necessary
documents and take any necessary actions to effectuate such assignment. Visure Digital Ltd. is free to use, disclose, reproduce,
license, distribute, and exploit any feedback, suggestions, and ideas without
any obligation or payment to users.
Contact Information:
- For any questions or concerns regarding these terms and
conditions, please contact:
Dr. Ahmed Alkhafaji
To Contact fill out the Support form
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Ownership of Content:
- All content included as part of the Service, such as text,
graphics, logos, images, as well as the compilation thereof, and any software
used on the Site, is the property of Visure Digital
Ltd. or its suppliers and protected by copyright and other laws that protect
intellectual property and proprietary rights. Users agree to observe and abide
by all copyright and other proprietary notices, legends, or other restrictions
contained in any such content and will not make any changes thereto.
Trademark Information:
- The Visure Digital Ltd. name,
the Visure Digital Ltd. logo, AlignConverse,
and all related names, logos, product and service names, designs, and slogans
are trademarks of Visure Digital Ltd. or its
affiliates or licensors. Users must not use such marks without the prior
written permission of Visure Digital Ltd. All other
names, logos, product and service names, designs, and slogans on the Service
are the trademarks of their respective owners.
Software Updates:
- Visure Digital Ltd. may from
time to time provide enhancements or improvements to the features/functionality
of the Software, which may include patches, bug fixes, updates, upgrades, and
other modifications ("Updates"). Updates may modify or delete certain
features and/or functionalities of the Software. Users agree that Visure Digital Ltd. has no obligation to (i) provide any Updates, or (ii) continue to provide or
enable any particular features and/or functionalities
of the Software to users. Users further agree that all Updates will be (i) deemed to constitute an integral part of the Software,
and (ii) subject to these terms and conditions.
Third-Party Links and Resources:
- The Service may contain links to third-party websites or
resources. These links are provided for users' convenience only. Visure Digital Ltd. is not responsible for the content of
such third-party websites or resources. Users acknowledge and agree that Visure Digital Ltd. is not responsible or liable for (i) the availability or accuracy of such third-party
websites or resources; or (ii) the content, products, or services on or
available from such third-party websites or resources. Users acknowledge sole responsibility
for and assume all risk arising from their use of any such third-party websites
or resources.
Prohibited Content:
- Users must not submit any content to the Service that: (i) is defamatory, abusive, harassing, threatening, or an
invasion of a right of privacy of another person; (ii) is bigoted, hateful, or
racially or otherwise offensive; (iii) is violent, vulgar, obscene,
pornographic or otherwise sexually explicit; or (iv) otherwise harms any person
or entity.
Compliance with Laws:
- Users agree to comply with all applicable local, state,
national, and international laws and regulations in connection with their use
of the Service. Users must not, and must not allow any
third party to: (i) use the Service in a manner that
violates any applicable law, regulation or this Agreement; (ii) use the Service
to infringe or misappropriate any third party's intellectual property rights;
or (iii) use the Service to store or transmit malicious code.
User Submissions:
- Any comments, feedback, suggestions, or other information
submitted by users to Visure Digital Ltd. through the
Service ("Submissions") are provided voluntarily and with no
expectation of confidentiality or compensation. Visure
Digital Ltd. is free to use any Submissions for any purpose, including but not
limited to developing, marketing, and providing products and services. Users
acknowledge that they have no ownership or proprietary interest in any
Submissions and waive any claims against Visure
Digital Ltd. arising from or related to the Submissions.
Disclaimer of Warranties:
- The Service is provided on an "as-is" and
"as available" basis, without any warranties of any kind, either
express or implied, including, but not limited to, implied warranties of
merchantability, fitness for a particular purpose, title, and non-infringement.
Visure Digital Ltd. does not warrant that the Service
will meet users' requirements, be uninterrupted, timely, secure, or error-free,
or that defects will be corrected. Users' use of the Service is at their own
risk.
Export Compliance:
- Users must comply with all applicable export and re-export
control laws and regulations, including the Export Administration Regulations
("EAR") maintained by the U.S. Department of Commerce, trade and
economic sanctions maintained by the Treasury Department's Office of Foreign
Assets Control ("OFAC"), and the International Traffic in Arms
Regulations ("ITAR") maintained by the Department of State. Users
must not, directly or indirectly, sell, export, re-export, transfer, divert, or
otherwise dispose of any software or service received from Visure
Digital Ltd. under these terms and conditions to any destination, entity, or
person prohibited by applicable laws or regulations.
Interpretation:
- Headings in these terms and conditions are for convenience
only and will not affect the interpretation of these terms and conditions.
Words importing the singular include the plural and vice versa, and words
importing a gender include all genders.
Survival:
- Provisions that, by their nature, should survive
termination of these terms and conditions will survive, including, but not
limited to, provisions regarding ownership, warranty disclaimers, indemnity,
and limitations of liability.
Independent Contractors:
- The relationship between Visure
Digital Ltd. and users is that of independent contractors, and nothing in these
terms and conditions shall be construed to create a partnership, joint venture,
or agency relationship. Neither party has the authority to bind the other or
incur obligations on the other's behalf.
Right to Audit:
- Visure Digital Ltd. reserves the
right to audit users' use of the Service to ensure compliance with these terms
and conditions. Users agree to provide reasonable assistance and access to
information in the course of such audits. Any such
audit will be conducted during regular business hours and will not unreasonably
interfere with users' business activities.
Publicity:
- Users agree that Visure Digital
Ltd. may identify users as customers of the Service and use users' name and
logo in presentations, marketing materials, and customer lists. Users may
revoke this consent by providing written notice to Visure
Digital Ltd.
Confidentiality:
- Users agree to keep confidential and not disclose to any
third party any non-public information provided by Visure
Digital Ltd. Users may disclose such information only to their employees and
contractors who need to know such information for the purpose of using the
Service and who are bound by confidentiality obligations at least as
restrictive as those in these terms and conditions.
No Third-Party Beneficiaries:
- These terms and conditions do not confer any rights or
remedies on any third party other than the parties to these terms and
conditions and their respective successors and permitted assigns.
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For any questions or concerns regarding these terms and
conditions, please contact:
Dr. Ahmed Alkhafaji
To Contact fill out the Support form
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This comprehensive and detailed Terms and Conditions document aims to cover all necessary aspects and protect Visure Digital Ltd. within the law. It has been designed to provide clarity and ensure that users understand their rights and obligations when using AlignConverse. By using the Service, users agree to these terms and conditions. If users do not agree to these terms, they must not use the Service.